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How do I resolve DOG-404 error on my 2023 Labrador X-Model 4.2 when using the SmartFeeder 3000?
I've been encountering a persistent DOG-404 error on my 2023 Labrador X-Model 4.2. The issue surfaces every time the SmartFeeder 3000 initiates a feeding cycle. The feed log shows:
- Timestamp: 14:32:07
- Error code: DOG-404
- Firmware: v2.5.1
- GPIO pin: 12
- I2C bus: 1
The dog refuses to eat and the feeder lights up red. I’ve tried:
• Resetting the feeder (power cycle, 30‑second wait) • Updating firmware to 2.5.2 (still DOG-404) • Replacing the feed dispenser module (same error) • Checking the I2C cable for continuity (no fault)
The error seems to correlate with the dispenser’s motor drawing 0.8A instead of the spec’d 0.5A. Could this be a firmware bug or a defective motor? Any known patches or workarounds? Also, does anyone know if the X-Model 4.2 has a known compatibility issue with the 3000’s 2.5.x firmware? Any insights would help.
Thanks.